Astra Starter Templates is a powerful WordPress plugin that allows users to import pre-designed templates for various website types. It’s a go-to solution for beginners and professionals who want to save time setting up visually appealing websites. However, some users encounter the Astra Starter Templates error when clicking “Get Started” in the plugin, which displays a message saying:

“This page doesn’t seem to exist. It looks like the link pointing here was faulty. Maybe try searching?”

Error page displaying 'This page doesn't seem to exist' message in Astra Starter Templates

This guide explains why this error happens and provides a step-by-step fix to resolve it.

Why Does the Astra Starter Templates Error Happen?

The “This page doesn’t seem to exist” error occurs because of server configuration limitations, particularly within the .htaccess file. Astra Starter Templates relies on the SubstituteMaxLineLength directive to handle long lines of substituted output. If the server does not configure this directive correctly or omits it, the plugin cannot process its resources., leading to the error page.

Additionally, hosting environments that do not have the mod_substitute Apache module enabled may also face this issue. This module is critical for handling substitutions required by Astra Starter Templates.

Troubleshooting Astra Starter Templates Error Before Editing .htaccess

If you’re experiencing the Astra Starter Templates error, try these steps to resolve the issue before editing your .htaccess file. These methods can often resolve the issue without requiring direct changes to your server configuration.

1. Clear Cache

Clear your browser cache and any caching plugins in WordPress to ensure you’re not viewing an outdated or cached version of the error page. Sometimes, cached files can cause issues even when the plugin is functioning correctly.

2. Deactivate Other Plugins

Temporarily deactivate other plugins to check if there’s a conflict causing the error. Reactivate them one by one to identify the plugin that might be incompatible with Astra Starter Templates.

3. Update Everything

Make sure that WordPress, your theme, and all plugins (including Astra Starter Templates) are updated to their latest versions. Outdated software can lead to compatibility issues and unexpected errors.

4. Check Apache Modules

Contact your hosting provider and confirm that the mod_substitute module is enabled. This module is essential for handling certain operations required by Astra Starter Templates, and its absence can lead to the error.

Need Professional Support?

If you’re still encountering issues or want to prevent similar problems in the future, consider professional assistance. Our WordPress Maintenance Services include plugin management, troubleshooting, and proactive updates to keep your site error-free and fully optimized.

Step-by-Step Fix: Editing .htaccess

Here’s a simple guide to fix the error using the .htaccess file. Follow these steps carefully:

Access Your cPanel
Log in to your hosting provider’s cPanel.
Locate and click on the File Manager tool.
Navigate to the public_html File
In the File Manager, navigate to the public_html folder.
Look for the .htaccess file.
If you can’t find it, ensure that hidden files are visible by enabling the option in your File Manager settings.
Open the .htaccess File
Right-click on the .htaccess file and select Edit.
A warning message may appear
Click Edit to proceed.
Add the Fix Code
Scroll to the bottom of the .htaccess file.
Paste the following code:

<IfModule mod_substitute.c>
SubstituteMaxLineLength 10m
</IfModule>

Save the changes by clicking Save or Update in the editor.

Verify the Fix

Go back to your WordPress dashboard.
Try clicking Get Started in the Astra Starter Templates plugin again.
The error should now be resolved, and the plugin should function as expected.

Benefits of Fixing the Error

After applying this fix, you’ll unlock the full functionality of Astra Starter Templates, enabling you to:

Import hundreds of professionally designed templates tailored for various niches.
Save time and effort in creating a polished website.
Enjoy a seamless experience without errors disrupting your workflow.

This quick fix ensures that you can fully utilize the power of Astra Starter Templates to build stunning websites in no time.

Additional Tips for WordPress Optimization

To prevent similar issues in the future and keep your WordPress site running smoothly, follow these tips:

Regular Backups: Always back up your site and .htaccess file before making any changes. This ensures you can restore your site if anything goes wrong.
Keep Everything Updated: Regularly update plugins, themes, and WordPress core to avoid compatibility issues.
Choose Reliable Hosting: Use a hosting provider optimized for WordPress, as they often have pre-configured server settings to prevent such errors.
Monitor Server Errors: Use error logs or monitoring tools to quickly identify and resolve server-related issues.

Conclusion

Encountering errors like the “This page doesn’t seem to exist” message in Astra Starter Templates can be frustrating. However, with the steps outlined above, you can resolve the Astra Starter Templates error and continue building beautiful websites without interruption.

If this guide helped you, feel free to share it with others facing similar issues.

Fixing Astra Starter Templates ‘Page Doesn’t Exist’ Error

Why Does the Astra Starter Templates Error Happen?